Hiring German French Spanish Italian Portuguese expert for sales associate

Job Description

“One of the Most Innovative Companies in Design” by Fast Company, Monotype brings brands
to life through type and technology that consumers engage with every day.
The company’s rich legacy includes a library that can be traced back hundreds of years, featuring
famed typefaces like Helvetica, Futura, Times New Roman and more.
Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative
professionals to discover, license, and use in our increasingly digital world. We work with the biggest
global brands, and with individual creatives, offering a wide set of solutions that make it easier for
them to do what they do best: design beautiful brand experiences.
Monotype Solutions India
Monotype Solutions India is a strategic center of excellence for Monotype and is a certified Great Place
to Work® three years in a row. The focus of this fast-growing center spans Product Development,
Product Management, Experience Design, User Research, Market Intelligence, Research in areas of
Artificial Intelligence and Machine learning, Innovation, Customer Success, Enterprise Business
Solutions, and Sales.
Headquartered in the Boston area of the United States and with offices across 4 continents, Monotype
is the world’s leading company in fonts. It’s a trusted partner to the world’s top brands and was named
“One of the Most Innovative Companies in Design” by Fast Company.
Monotype brings brands to life through the type and technology that consumers engage with every
day. The company’s rich legacy includes a library that can be traced back hundreds of years, featuring
famed typefaces like Helvetica, Futura, Times New Roman, and more. Monotype also provides a first-
of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and
use in our increasingly digital world.
The SMB Associate will prioritize securing and growing new business. This person will work to manage
lead generation, qualification and cold calling activities. This role aims to deliver a positive customer
experience that will set the stage for continued engagement and growing interest in Monotype’s type,
technology and expertise. The ideal candidate thrives in fast paced environments, is able to work
efficiently and has strong organizational skills.
What you’ll be doing:
• Research targeted leads and accounts to identify decision makers, understand need and buying
cycles, and enable effective sales follow-up.
• Cold-call/email prospects generated from internal marketing programs, or accounts identified
for Inside Sales coverage.
• Answer existing customer queries and spot opportunities for future sales.
• Retrieve customer feedback and share insights of lessons learned throughout the customer
engagement cycle that will contribute to improving offerings, positioning, customer engagement
process, customer experience, sales outcomes.
• Obtain thorough knowledge of company’s solutions and corporate/market value to identify and
drive new business.
• Engage current customers through telephone and email to maintain relationships and increase
potential add-on products and services.
• Plan, direct and coordinate sales support activities, including management of the sales pipeline
through Monotype’s sales tools (Salesforce) accurately tracking all relative customer data,
business insights, and record of interactions.
• Maintain and organize database reports on a daily, weekly and monthly basis to deliver to
necessary team members.
• Understand and present product/services features, quote prices, credit terms and sales order
process.
• Assist and create quotes to potential clients.
What we’re looking for:
• 1-3 years of experience in direct or inside sales
• Experience in opportunity qualification, sales calls and prospect management
• Demonstrated ability to convert prospects and achieving defined goals
• Deal closing experience, advantageous
• Excellent listening, verbal and written communication skills.
• Ability to engage customers and build strong relationships.
• Strong data analytics ability with attention to detail.
• Excellent organizational skills.
• Self-motivated with high energy and drive to succeed.
• Ability to work individually and within a team.
• Experience with customer relationship management software (Salesforce), desirable.
• Ability to embrace change and learn quickly