eshansahib90
About Candidate
Location
Education
Completed
Completed
Work & Experience
Reviewed and validated French and English credit documents for completeness, accuracy, and compliance. Conducted risk rating analysis including borrower evaluation, collateral assessment, and financial metrics. Translated key credit information and client communication from French to English for internal use. Prepared and updated Annual Review and Quarterly Monitoring reports. Coordinated with risk analysts, credit officers, and managers to ensure timely credit decisions. Maintained accurate records and audit trails for all reviewed documents. Supported both internal teams and external French-speaking clients, ensuring clear communication and timely resolution.Reviewed and validated French and English credit documents for completeness, accuracy, and compliance. Conducted risk rating analysis including borrower evaluation, collateral assessment, and financial metrics. Translated key credit information and client communication from French to English for internal use. Prepared and updated Annual Review and Quarterly Monitoring reports. Coordinated with risk analysts, credit officers, and managers to ensure timely credit decisions. Maintained accurate records and audit trails for all reviewed documents. Supported both internal teams and external French-speaking clients, ensuring clear communication and timely resolution.
Handled end-to-end communication with French-speaking clients from Europe, resolving issues related to flight bookings, modifications, cancellations, baggage concerns, and other travel-related queries. Provided support via phone and email in 100% French, ensuring customer satisfaction and adherence to SLA targets. Utilized internal tools e.g., Amadeus and Sabre to modify bookings and document service requests. Collaborated with internal teams and supervisors to escalate unresolved cases promptly. Maintained language quality, cultural appropriateness, and professionalism in all interactions.Handled end-to-end communication with French-speaking clients from Europe, resolving issues related to flight bookings, modifications, cancellations, baggage concerns, and other travel-related queries. Provided support via phone and email in 100% French, ensuring customer satisfaction and adherence to SLA targets. Utilized internal tools e.g., Amadeus and Sabre to modify bookings and document service requests. Collaborated with internal teams and supervisors to escalate unresolved cases promptly. Maintained language quality, cultural appropriateness, and professionalism in all interactions.
Acted as the point of contact for French-speaking African clients, addressing networking-related technical queries and service issues. Supported both African and Indian projects, functioning as an intermediary between clients and project managers. Translated French voice messages and emails into English for internal teams to ensure accurate task handling. Helped streamline communication between technical and non-technical stakeholders across regions.
Handled end-to-end communication with French-speaking clients from Africa, resolving issues related to flight bookings, modifications, cancellations, baggage concerns, and other travel-related queries. Provided support via phone and email in 100% French, ensuring customer satisfaction and adherence to SLA targets. Utilized internal tools to work on modifications and cancellation of flights. Collaborated with internal teams and supervisors to escalate unresolved cases promptly. Maintained language quality, cultural appropriateness, and professionalism in all interactions.Handled end-to-end communication with French-speaking clients from Africa, resolving issues related to flight bookings, modifications, cancellations, baggage concerns, and other travel-related queries. Provided support via phone and email in 100% French, ensuring customer satisfaction and adherence to SLA targets. Utilized internal tools to work on modifications and cancellation of flights. Collaborated with internal teams and supervisors to escalate unresolved cases promptly. Maintained language quality, cultural appropriateness, and professionalism in all interactions.